Repair Facilities
Working With GWC on a Vehicle Repair?
Get the information you need to start and manage an eligible claim.
GWC works with licensed repair facilities to help customers get back on the road after a covered mechanical breakdown.
If a customer brings a GWC-protected vehicle to your facility, contact GWC before beginning repairs that may be part of a claim.
Already Working on a Claim?
Use the GWC Claims Portal to access the tools available for participating repair facilities.
First Time Filing a Claim?
Here’s how to get started and keep things moving smoothly.
If you're a new Repair Facility or a new user at an existing Repair Facility, head over to the How-To page to get started.
Before Repairs Begin
Diagnose the vehicle and prepare an estimate for the recommended repair.
The repair facility must contact GWC for authorization before covered repair work begins. If the repair is approved, GWC will provide a claims authorization number that should be included with the applicable repair documentation.
Have the Customer’s Information Ready
Having the vehicle and contract holder information available can help make the claims process more efficient.