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GWC University

Fixed Ops

GWC University offers leading-edge training on fixed operations and service to help auto dealers make the ultimate impact at every customer touchpoint. Training can be delivered on-site, virtually, or in a classroom setting

Topics Include:

  • New Hire Service Advisor
  • Training/Service Advisor 101
  • Time Management
  • Process Training
  • Overcoming Objections
  • Sales Word Tracks
  • CSI Training
  • Selling More Than Just Oil Changes
  • Phone Skills
  • Parts
  • Tech Training
  • Consulting Services

Monthly Fixed Ops Virtual Training Sessions

NOV06

Fixed Ops: Automotive

First Friday of every month Next session: November 6

Register Now

Meet the Trainers

Corey Smith headshot

With 26 years of experience in automotive Fixed Operations, Corey specializes in service drive training, process improvement, and business development. He also hosts the FWRD Podcast, where he interviews influential figures in the car business to discuss all aspects of dealership operations.