
GWC University
Fixed Ops
GWC University offers leading-edge training on fixed operations and service to help auto dealers make the ultimate impact at every customer touchpoint. Training can be delivered on-site, virtually, or in a classroom setting
Topics Include:
- New Hire Service Advisor
- Training/Service Advisor 101
- Time Management
- Process Training
- Overcoming Objections
- Sales Word Tracks
- CSI Training
- Selling More Than Just Oil Changes
- Phone Skills
- Parts
- Tech Training
- Consulting Services
Monthly Fixed Ops Virtual Training Sessions
Meet the Trainers

With 26 years of experience in automotive Fixed Operations, Corey specializes in service drive training, process improvement, and business development. He also hosts the FWRD Podcast, where he interviews influential figures in the car business to discuss all aspects of dealership operations.